Friday, April 23, 2010

With due respect


When I walk into a usual restaurent in Mumbai, I can hear people whistling at the waiters and calling them, people speaking rudely to waiters and vice versa. Good and posh restaurents have waiters who make you feel good, whereas in the usual cheap ones, there will be few waiters compared to the crowd and they will be too busy, most of the time holding faces with indifferent-and-trying-to-be-polite expression. However, even if the restaurent is good and costly, it does not mean that the waiters should be good to you. Some appear confused and some seem annoyed if the table becomes dirty. Also some of them are just in a hurry that they forget to be hospitable.

R addresses most of them as "Dosth," which means friend. I usually do not adress them with any name - if at all, I call them "Bhaisab" (which mean sir) or sometimes "Sir" if it is the head waiter.
According to R, he would prefer calling the young waiters as "Chottey." Also he does not like rude waiters and hardly tip such people. Moreover, we do not like people who behave like unruly bosses and call the waiters "AYEEEEE" "HOY" "AAAII" etc.

I generously tip the waiters who serve well and those who are polite and R also does the same - it is because they do not forget their duty - to be hospitable. Such people make our experience with food memorable - talk about "Serving with love." Moreover, we are not fussy eaters who constantly keep giving orders or complain about the taste of food.

I also try to tip the breakfast waiter well because I feel that it is like doing our bit to make them feel good to get through the busy day. In fact, I started practicing this after I read it from some book. Many of them feel good and smile and are eager to serve the next time we visit them.

When I visit hotels with Sarah, I ask her to wave Goodbye to those who served us when we leave, which defenitely lights them up all the time. Also, Sarah just loves the attention when they all wave back and she gets so excited that she blows them a flying kiss her style. Sometimes, she waves to those on the way out.

Basically, it does not require much effort to smile and order food. After all, smiles melt hearts, don't they?

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